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There suddenly seems to be no power in my phone. It should…

Customer Question
There suddenly seems to...

There suddenly seems to be no power in my phone. It should have been sufficiently charged.

Technician's Assistant: How old is the phone?

About a year old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

This is the first time it has ever happened. I hold down the power button to get it to turn on, but nothing happens.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I do seem to need to charge it almost every day as it doesn't hold a charge as long as it did when I first got it.

Submitted: 11 months ago.Category: Cell Phones
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Answered in 6 minutes by:
9/14/2017
Cell Phone Technician: Russell H., Service Tech replied 11 months ago
Russell H.
Russell H., Service Tech
Category: Cell Phones
Satisfied Customers: 12,939
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

That is a common enough problem. Rechargeable batteries eventually fail to either hold enough charge, or fail to deliver enough power, to keep an electronic device running.

If you can identify the phone, I can advise you as to what to do. Maker and model, please.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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