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I'm trying to change my email password, Galaxy S6 active,

Customer Question
I'm trying to change...

I'm trying to change my email password

Technician's Assistant: What's the make/model of your device? How old is it?

Galaxy S6 active

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Tried to change it on my computer and gives me an error code

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

That's it

Submitted: 11 months ago.Category: Cell Phones
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Answered in 5 minutes by:
9/14/2017
Cell Phone Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Hi there and welcome

Can you tell me the error code you get when it fails to reset the password?

Please let me know

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