How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

My AT&T U - Verse TV BOX IS BROKEN. Bought a new TV set it

Customer Question

My AT&T U - Verse TV BOX IS BROKEN. Bought a new TV set it up and learned the U-Verse is tired. done dead. I need a AT&T service call
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: SAMSUM HDTV 28" 4 series -WIDE COLOR ENHANCE Smart hunub - 2 HDMI PORTS 1 USB PORT
JA: How long has this been going on? What troubleshooting have you tried?
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: Thanks, ***** ***** I got it.
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Richard replied 1 month ago.

Hi there and welcome

Are any lights showing on the box at all?

Please let me know