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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18135
Experience:  Over 16 years of experience installing and repairing electronics.
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My u verse and wi go are still not working after 2 days and

Customer Question

My u verse and wi go are still not working after 2 days and that is not what I expected from att
JA: What's the make/model of your device? How old is it?
Customer: Brand new just fixed two weeks ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Everything I know about. Everyone says they are working on a solution but no answers
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

Have you tried restarting your wireless router?

Can any other wireless devices connect ok to your wireless network?

Customer: replied 1 month ago.
Service came back today finally on its own!
Expert:  Pete replied 1 month ago.

Glad to hear it is working again!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish.
You can always reply back after rating me if you need any further assistance at all.

Customer: replied 1 month ago.
Unfortunately I don't see any value in this specific situation as everything that was recommended was already done on my own. And the response time was very delayed!!
Expert:  Pete replied 1 month ago.

Sorry for any delay, I answered your question as soon as I came online and saw you had been waiting some time for an answer.