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My u verse and wi go are still not working after 2 days and…

Customer Question
My u verse and...

My u verse and wi go are still not working after 2 days and that is not what I expected from att

Technician's Assistant: What's the make/model of your device? How old is it?

Brand new just fixed two weeks ago

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Everything I know about. Everyone says they are working on a solution but no answers

Submitted: 11 months ago.Category: Cell Phones
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Answered in 5 hours by:
9/13/2017
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,610
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

Have you tried restarting your wireless router?

Can any other wireless devices connect ok to your wireless network?

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Customer reply replied 11 months ago
Service came back today finally on its own!
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

Glad to hear it is working again!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish.
You can always reply back after rating me if you need any further assistance at all.
Pete.

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Customer reply replied 11 months ago
Unfortunately I don't see any value in this specific situation as everything that was recommended was already done on my own. And the response time was very delayed!!
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

Sorry for any delay, I answered your question as soon as I came online and saw you had been waiting some time for an answer.

Pete.

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Category: Cell Phones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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