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I cannot reset apple password.

Customer Question
I cannot reset apple password.
Submitted: 11 months ago.Category: Cell Phones
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Answered in 6 hours by:
9/13/2017
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,600
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

Hi Jeannette,

What have you tried so far?

What error message are you getting?

Do you have two-factor authentication enabled for your Apple ID?

Please try the following:

https://support.apple.com/en-us/ht201487

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Customer reply replied 11 months ago
I still do not have your answer
Customer reply replied 11 months ago
I have no phone.
Customer reply replied 11 months ago
Please refund fees. This has not worked
Customer reply replied 11 months ago
I have been trying since last night
Customer reply replied 11 months ago
I am not satisfied
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

It would help if you gave more information.

What have you tried so far?

What error message are you getting?

Do you have two-factor authentication enabled for your Apple ID?

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Category: Cell Phones
Satisfied Customers: 20,600
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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