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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Won't charge, alcatel a382g about 8 yrs, just recently got

Customer Question

won't charge
JA: What's the make/model of your device? How old is it?
Customer: alcatel a382g about 8 yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just recently got new battery installed but won' charge
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: when connected to charger %'s keep flashing
Submitted: 1 month ago.
Category: Cell Phones
Customer: replied 1 month ago.
alcatel A382G
Expert:  Louie replied 1 month ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, is a volt/multi-meter available?

And are you comfortable performing a DIY (do-it-yourself) repair approach?

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Customer: replied 1 month ago.
Expert:  Louie replied 1 month ago.

Great on the DIY!

And yes on the phone call soon as the system has cleared the "Status: ... failure"
Can you please check on your end?
...and contact Customer Service?