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Will not turn on. will not charge, only visible sign is a…

Customer Question
Will not turn on...

Will not turn on. will not charge, only visible sign is a light shining. this light is on the front just below the camera

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

This a flip phone

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

A few days and what can I do if the phone is dead

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Phone is a few months old

Submitted: 9 months ago.Category: Cell Phones
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Answered in 4 hours by:
9/10/2017
Cell Phone Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,174
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 9 months ago

1. Check that there is no dirt or debris in the charging socket that may be preventing the charger from connecting correctly.

2. Try using a different charger.

Let me know if that works?

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Category: Cell Phones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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