How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
57442719
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

Has not charged although connected to base overnight. New

Customer Question

has not charged although connected to base overnight.
JA: What's the make/model of your device? How old is it?
Customer: New phone ())purchased by my friend at Best Buy in New York after I lost my original phone
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It was working yesterday but EVEN THOUGH ON CHARGER OVERNIGHT IT NO LONGER LIGHTS
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: I woudn9t know what to asK
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Dustin replied 1 month ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

So I can help you fix this issue, I need to know the full name brand and model of your phone.

Thank you,

Dustin S