Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

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I need assistance to set on line access to my account, I'm…

Customer Question
I need assistance to...

I need assistance to set on line access to my account

Technician's Assistant: What's the make/model of your device? How old is it?

I'm in California I contacted AT&T to have me take over responsibility

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

He passed awat july 11 2017

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I successfully transferedthe account to me but I cannot seem able to get online access

Submitted: 11 months ago.Category: Cell Phones
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 20 minutes by:
9/9/2017
Cell Phone Technician: Dustin, Technician replied 11 months ago
Dustin
Dustin, Technician
Category: Cell Phones
Satisfied Customers: 14,270
Experience: 5 years setting up CDMA and GSM networks, and repairing the devices that go along with those networks.
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Cell Phone Technician: Dustin, Technician replied 11 months ago

What specific type of account is it that you are trying to access online?

When was the last time you were able to access it?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 11 months ago
What is this $20.00 bull shit to talk to you? I now remember why I switched to Time Warner ( Spectrum) several years ago for my personal services
I'll figure it out on my own thank you.
I'm not upset with just with that ridiculous company you work for.
Cell Phone Technician: Dustin, Technician replied 11 months ago

We are an independent company and we do charge for our service. Since you dont want to continue, You can request a refund here.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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