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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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When I try to get online, I think I have a virus. Its about

Customer Question

when I try to get online
JA: What's the make/model of your device? How old is it?
Customer: I think I have a virus. Its about 6 months old. GreatCall Jitterbug Smart 4g
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 3 days. I'm a tech moron, so, I haven't done anything. It says to click ok, but I don't think I should
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Why do you believe that you have a virus?