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I am unable to connect to a server, Samsung 7 I got it new…

Customer Question
I am unable to...

I am unable to connect to a server

Technician's Assistant: What's the make/model of your device? How old is it?

Samsung 7 I got it new last October

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just started yesterday with my email. I deleted the email account yesterday. I have restarted it several times and also turned it off for a while to see if I would change.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I went into a store but they couldn't help me. They told me to call my IT department because they thought it was my email account.

Submitted: 11 months ago.Category: Cell Phones
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Answered in 1 hour by:
9/9/2017
Cell Phone Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,328
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 11 months ago

What is the error message that you see?

What is the email address?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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