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I HAVE AN ETZ SMARTPHONE. BEFORE, WITH MY OLD FLIP PHONE,

Customer Question
I HAVE AN ETZ...

I HAVE AN ETZ SMARTPHONE. BEFORE, WITH MY OLD FLIP PHONE, VOICEMAIL MESSAGES PLAYED AUTOMATICALLY. THIS NEW PHONE WANTS A PASSWORD ***** I HAVE NE IDEA WHAT IT IS. HELP!!

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

IT IS AN ZTE SMARTPHONE WITH THE ANDROID OPERATING SYSTEM.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I PREVIOUSLY HAD A DUMB PHONE. IT WAS AN LG FLIP PHONE. IT DIDN'T NEED A PASSWORD ***** GET MY VOICEMAILS. NOW THIS ONE WANTS A PASSWORD.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

JUST HOW DO I RESET OR ELEIMINATE THE NEED FOR A PASSWORD

Submitted: 11 months ago.Category: Cell Phones
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Answered in 7 hours by:
9/9/2017
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,627
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

No matter which Smartphone you have nowadays, chances are a lock screen will be the first thing you see every time you power on your phone.

If you want to turn the lock off, then go go Settings - Security - Screen Lock and set it to None.

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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Customer reply replied 11 months ago
I AM UNABLE TO FIND ANY SECURITY SETTINGS THAT I CAN CHANGE.
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

What settings do you see when you go to Settings - Security ?

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