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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18129
Experience:  Over 16 years of experience installing and repairing electronics.
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I HAVE AN ETZ SMARTPHONE. BEFORE, WITH MY OLD FLIP PHONE,

Customer Question

I HAVE AN ETZ SMARTPHONE. BEFORE, WITH MY OLD FLIP PHONE, VOICEMAIL MESSAGES PLAYED AUTOMATICALLY. THIS NEW PHONE WANTS A PASSWORD ***** I HAVE NE IDEA WHAT IT IS. HELP!!
JA: Just to clarify, what's the exact make and model of your machine?
Customer: IT IS AN ZTE SMARTPHONE WITH THE ANDROID OPERATING SYSTEM.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I PREVIOUSLY HAD A DUMB PHONE. IT WAS AN LG FLIP PHONE. IT DIDN'T NEED A PASSWORD ***** GET MY VOICEMAILS. NOW THIS ONE WANTS A PASSWORD.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: JUST HOW DO I RESET OR ELEIMINATE THE NEED FOR A PASSWORD
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

No matter which Smartphone you have nowadays, chances are a lock screen will be the first thing you see every time you power on your phone.

If you want to turn the lock off, then go go Settings - Security - Screen Lock and set it to None.

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Pete.
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Customer: replied 1 month ago.
I AM UNABLE TO FIND ANY SECURITY SETTINGS THAT I CAN CHANGE.
Expert:  Pete replied 1 month ago.

What settings do you see when you go to Settings - Security ?