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My daughter's phone will not txt or make calls. The
My daughter's phone will not txt or make calls. The recording says she needs to topup, but she did 2 days ago, and it was cleared by our bank. … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,840 satisfied customers
I am an AT&T customer. I got approval and received an unlocl
Hi - I am an AT&T customer. I got approval and received an unlocl code from them. I follow the instructions and power off my phone and remove the SIM card then I power it back up. It comes up normally… read more
Harry
Harry
2,218 satisfied customers
I am new to AT$T, started in the last week of December. I
I am new to AT$T, started in the last week of December. I waited approximately 3 weeks and did not receive the 2 phones I had requested. I was previously with Verizon, for about 20 years. At the end, … read more
Harry
Harry
2,218 satisfied customers
I have a Mother that is 97 years old, who is blind. She has
I have a Mother that is 97 years old, who is blind. She has been using one of you phones for around 11-12 years. It has a feature that when you push a button, a voice asks " Who do you want to call $,… read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
Trying to find out my old cell to get my account, Idk I was
my wife has changed everything All but 3 email accounts are gone didn't know safari saved the passwords so I put them in my notes and I found out I've been an alias under her I cloud for a couple of years she has made it to where all of my mine are gone and she deleted 30 email accounts belonging to her and had another 5 in my 3 yr olds name and om just learning how to work the phone She has universal sign in card for her iCloud and auto fill and I don't know my or her old numbers to retrieve my accounts She's changed names birth dates and everything and she just says she doesn't know but apple said that she's the only one that could if I didn't… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,840 satisfied customers
LG prepaid? Samsung, Since new;activated by Derrell with
Since new;activated by Derrell with temporary number I have forgotten and Darrell's promise to port my Vergin Mobile No. to this phone on Memorial Day 5/29/17...3 days later not ported and vir mob said Verizon never tried; they gave me my account no. and went back to WalMart, where their emplo0yee called Verizon and supposedly fixed same; promised within 24 hours by Darrell, promised in 4 hours by Walmnart employee; 3 days later went to Veriuzon store at 1800 Divisaion, Davenport IA 52801 and she called main Verizon, monkeyed wiuth phone a while and it began to work with my v.m. no for 2 days and phone was lost or stolen. waited 2 or 3 more days; nmever found phone; reported it l or s at same Ver. store and that was last week. Have gotten nothing gor my initial investment in phone or questions just paid $5 to get answer as it cut me off without answering. I am Alyce ******, age 80, password ***** **** and if 6-digit, ******, fingers very arthritic, this is stressing and painful and frustrating and I can only type, no phone!!!Please answer my original question, I paid for and got NO ANSWER< NIL< ZIP< zero, nada, this is a fraud??? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My sister was told she would receive a new phone but all she
my sister was told she would receive a new phone but all she received was a new sim card, and when inserted caused the phone to become unusuable. … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
We are with sprint an upgrade phone paid the $36 at store
We are with sprint an upgrade phone paid the $36 at store and came home with LG4 that salesmen said was great awesome phone 2 days later it glitches then next morning no screen. I called took into the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Good morning, Last August I renewed my annual contract and
Good morning, Last August I renewed my annual contract and also got 30 extra minutes for my birthday. I have not received these minutes. Although my phone was on when I order them on-line, I don't alw… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Just recieved a I-Phone for my wife, 4S, and trying to set
Just recieved a I-Phone for my wife, 4S, and trying to set up I-tunes account in her name. It says her address is already being used. She has had this account for years and does not want to change it … read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
My grandsons screen went blank on his SGH-T410G (NT) Samsung
My grandson's screen went blank on his SGH-T410G (NT) Samsung Net10 prepaid phone. Not exposed to water or dropped. It did it once before but came back after 3 hours. It has now been 48 hours. We have… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
I have an old tracfone. THe owner died last march 2011. Im
I have an old tracfone. THe owner died last march 2011. I'm trying to re-activate the phone so I went to walmart and bought a Pin card. I called the Tracfone I have and someone answered the phone, so … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am trying to apply online for a SafeLink wireless phone because
I am trying to apply online for a SafeLink wireless phone because my other cell phone is going to be cut off in 1 or 2 days. I am being denied because other information is also being used by the perso… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
My Verizon EnV3 is not sending or receiving messages. I got
My Verizon EnV3 is not sending or receiving messages. I got off the phone with my friend and she said she would text me. She didn't so I texted her. No response. I called her and she was asking why I … read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I bought my daughter a Droid X on the day they came out. We
I bought my daughter a Droid X on the day they came out. We cannot connect it to her sync in her brand new Ford Fusion and this was the one condition under which I purchased it. I don't think it's saf… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
i have just recieved a samsung s5620 phone and cannot connect
i have just recieved a samsung s5620 phone and cannot connect to my network it keeps saying limited service i took it to a samsung centre who rebooted it and said it may be an internal problem with th… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Okay. When I send a text message out to a friend. It says Message
Okay. When I send a text message out to a friend. It says "Message Sent". But, The message did not really go through like the phone said. I texted my moms phone to see if it worked and my phone said "… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
My niece has a Raza, she dropped it when changing the battery...It
My niece has a Raza, she dropped it when changing the battery...It is about 41/2 years old....it cuts off by itself...had the anew battery installed, but it continued to cut off by it self....there ar… read more
Expert
Expert
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Eric

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Kriptokrit

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Mr. Clark

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Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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