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Ask Viet-Cell Phone Tech Your Own Question
Viet-Cell Phone Tech
Viet-Cell Phone Tech, Technician
Category: Cell Phones
Satisfied Customers: 38183
Experience:  Troubleshoot all cell phones.
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I have iphone 6plus. the screen is zoomed out and i dont

Customer Question

hello
JA: Hi. How can I help?
Customer: I have iphone 6plus. the screen is zoomed out and i dont know how to get it back to normal
JA: What's the make/model of your device? How old is it?
Customer: apple Iphone 6 plus
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started this afternoon
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Viet-Cell Phone Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please try the first solution below:

- On your iPhone, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

- If that does not work, please try:

  • When the iPhone is stuck zoomed in, double-tap on the zoomed screen with three fingers
  • If successful, the screen will immediately go back to normal view mode and exit zoom mode
  • If unsuccessful, the screen will stay zoomed in so just try again, quickly double-tap the screen with three fingers to exit zoom mode

Please reply at the box below to continue. Thank you.

Expert:  Viet-Cell Phone Tech replied 1 month ago.

If needed, please click on the website below for video instructions:

https://youtu.be/ste7_KAw5sk?t=65

If needed, please click on the website below for more information about this issue:

http://osxdaily.com/2016/03/09/iphone-stuck-zoom-mode-fix/

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet-Cell Phone Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,