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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My grand daughters cell phones have insurance. How can I get

Customer Question

Hello
JA: Hello. How can I help?
Customer: My grand daughters cell phones have insurance. How can I get t hem fixed
JA: How old is the phone?
Customer: two years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: On the first.... there is nothing on the screen but blank black screen with very thin color lines going vertically. Screen is also cracked
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: This happened on Labor Day night. The second phone just has a cracked screen
Submitted: 1 month ago.
Category: Cell Phones
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Who is your cell phone carrier?