Cell Phones

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Cell Phones
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I got my new phone 2 days ago and now its locked up! I just

I got my new phone...
I got my new phone 2 days ago and now its locked up!
JA: How old is the phone?
Customer: I just ordered it
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It wont do nothing but stay on,, with no messege
JA: Anything else you want the phone expert to know before I connect you?
Customer: Yea, I need a working phone!
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Answered in 6 hours by:
8/19/2017
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18,307
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Cell Phones Question

What is the make and model number of the phone?

Try charging it for a few hours, then press and hold the power button to shut it down.

Restart it again and let me know if it starts up normally?

Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18,307
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Pete and 87 other Cell Phones Specialists are ready to help you
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Customer reply replied 3 months ago
No hat didn't work,, so I took the battery out and put it back in. Then placed it on charge. That worked! Thanks anyway!
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Pete
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18,307
18,307 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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