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HOW CAN WIFI BE ADDED TO PHONE. MY HUSBAND IS UNABLE TO SEND

Customer Question
OR RECEIVE LONG DISTANCE CALLS JA...
HOW CAN WIFI BE ADDED TO PHONE. MY HUSBAND IS UNABLE TO SEND OR RECEIVE LONG DISTANCE CALLS
JA: How old is the phone?
Customer: 6 MONTHS
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i GAVE HIM MY PHONE TO USE AND HE HAD NO PROBLEMS WITH IT
JA: Anything else you want the phone expert to know before I connect you?
Customer: NO
Submitted: 3 months ago.Category: Cell Phones
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Answered in 48 minutes by:
8/7/2017
Cell Phone Technician: Josh, Technician replied 3 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 20,721
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 3 months ago

I apologize that you had to wait for a response.

Do you still need help with your issue?

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Cell Phone Technician: Josh, Technician replied 3 months ago

Do you have Wi-Fi already setup at home?

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Customer reply replied 3 months ago
I prefer to see answers here
Cell Phone Technician: Josh, Technician replied 3 months ago

Do you have Wi-Fi already setup at home?

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Customer reply replied 3 months ago
I prefer to read answer here giving me time to find where to go
Cell Phone Technician: Josh, Technician replied 3 months ago

Do you have Wi-Fi already setup at home?

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Customer reply replied 3 months ago
have wifi
Cell Phone Technician: Josh, Technician replied 3 months ago

What is the make/model of his phone?

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Customer reply replied 3 months ago
LG
Cell Phone Technician: Josh, Technician replied 3 months ago

Which model LG?

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Customer reply replied 3 months ago
WHERE DO I FIND THAT
Cell Phone Technician: Josh, Technician replied 3 months ago

It will be on the phone itself either the front or back.

If you can't find the model then you can try these steps (although I cannot guarantee that they will work)

Go into Applications then Settings then Wireless & Network

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Customer reply replied 3 months ago
I FOUND A PLACE TO ADD WIFI. IF THAT IS THERE WILL HIS LONG DISTANCE NOW WORK
Customer reply replied 3 months ago
OOH DARN HIS BATTERY HAS RUN OUT
Cell Phone Technician: Josh, Technician replied 3 months ago

It depends on the original issue. If you don't have long distance added to your plan then it won't fix the issue. Try using it now when it is connected to Wifi and let me know if it works

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Customer reply replied 3 months ago
hE GOT AN ANSWER JUST B4 BATTERY GAVE UP. tyvm
Cell Phone Technician: Josh, Technician replied 3 months ago

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

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Cell Phone Technician: Josh, Technician replied 3 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 20,721
20,721 Satisfied Customers
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