Ask a Cell Phones Question, Get an Answer ASAP!
Hello and welcome.
My name is***** will be assisting you today.
I'm so sorry for the extended wait time. Did you still need assistance with your issue?
On your Iphone have you added the account?
What is the email adres you want to use?
Is that comcast account added on your Iphone?
On your Iphone go to settings>>accounts.
There you add the comcast account.
Please let me know how this goes.
Have you selected the comcast calender in your calander settings on your iphone to show?
Yes, I understand.
that link opens up the my.infinity homepage, correct?
Is it possible that I remotely connect and try to solve this with you?
Please let me know when you are available.
Offcourse, I understand.
Please let me know what comcast says about this so we can get this solved.
Yes, I will Dan.
I am going to look into this for you, this can be solved.
It would be greatly appreciated to rate me after this conversation. The rating can be done in the top of this screen.
Yes offcourse, please rate me when we get this solved.
Yes, offcourse, I am trying to get some more information from MS.
Can we please try the following:
Are we then able to add the account?
But we want to have the WLM calendar on your Iphone, correct?
I understand Dan,
We do need to have a online calendar.
When you go to your hotmail account through the website, do you see your calendar items there?
That calandar what you use in you WLM, where is that linked to? the comcast account?
Yes, the office365 is a online service.
I am looking into this for you.