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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18127
Experience:  Over 16 years of experience installing and repairing electronics.
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I can't get into my phone it's locked me out, Last night at

Customer Question

I can't get into my phone it's locked me out
JA: When were you last able to use your phone?
Customer: Last night at 10pm
JA: Have you tried a Factory Reset? The phone expert can walk you through this to ensure you don't lose your photos, contacts and other data.
Customer: I tried to reset it with T-Mobile they told me to go to the store went to the store they told me to call google
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Cell Phones
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 months ago.
My phone number you can reach me at is(###) ###-####
Customer: replied 2 months ago.
I can not get text my phone locked me out it won't do anything and my email is not working to good so if I could. Get a call or a response on this page thank you
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

What is the make and model number of the phone?

What does it say on the phone's display?

Expert:  Pete replied 2 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.