Cell Phones

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I can't get into my phone it's locked me out, Last night at…

Customer Question
I can't get into...

I can't get into my phone it's locked me out

Technician's Assistant: When were you last able to use your phone?

Last night at 10pm

Technician's Assistant: Have you tried a Factory Reset? The phone expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I tried to reset it with T-Mobile they told me to go to the store went to the store they told me to call google

Submitted: 11 months ago.Category: Cell Phones
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 11 months ago
My phone number you can reach me at is(###) ###-####
Customer reply replied 11 months ago
I can not get text my phone locked me out it won't do anything and my email is not working to good so if I could. Get a call or a response on this page thank you
Answered in 4 hours by:
8/4/2017
Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,353
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

What is the make and model number of the phone?

What does it say on the phone's display?

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Cell Phone Technician: Pete, Electronic Engineer replied 11 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,353
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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