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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have a model @ Un32EH5000F that my ex put parental

Customer Question

I have a model @ Un32EH5000F that my ex put parental controls on and I don't know the code to get them off. This limits the channels I can watch. How do I get them off. She won't tell me the code.
JA: What's the brand and model number of your TV? How old is it?
Customer: Samsung, about 4 or 5 years.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No, I can get 3 channels, and the menu does work.
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: I just took the unit out of storage and set it up and found this problem.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No. I wasn't aware that it was a fee based thing.
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Jack replied 2 months ago.

Hello
My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you can see my reply ?

Expert:  Jack replied 2 months ago.

I see that you may be having problems

Try to type in the window that has the tools at the top and send

By the way ,it was a computer that greeted you , hence the odd comments and suggestions