Cell Phones

Ask a Cell Phones Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Cell Phones

My phone has stopped working. I cannot call out or receive

Customer Question
calls. JA: What's the brand/model of...
My phone has stopped working. I cannot call out or receive calls.
JA: What's the brand/model of your phone?
Customer: Pixel
JA: How long has this been going on with your phone? What have you tried so far?
Customer: Today. Nothing.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 3 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 1 hour by:
8/2/2017
Cell Phone Technician: Josh, Technician replied 3 months ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 20,742
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Cell Phones Question
Cell Phone Technician: Josh, Technician replied 3 months ago

Are you able to send text messages?

Ask Your Own Cell Phones Question
Customer reply replied 3 months ago
I cannot call.
Cell Phone Technician: Josh, Technician replied 3 months ago

Please hold down the Power button for 20 seconds until the phone restarts then check to see if it works after the restart.

Ask Your Own Cell Phones Question
Cell Phone Technician: Josh, Technician replied 3 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Ask Your Own Cell Phones Question
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 20,742
20,742 Satisfied Customers
Experience: Cell phone expert

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,269 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
We discussed the Samsung Galaxy S7 before as beiing a very
We discussed the Samsung Galaxy S7 before as beiing a very good choice for my wife.Would you buy a phone without seeing it first? So much is Internet-only or has to be ordered.So confused about contra… read more
Samuel White
Samuel White
191 satisfied customers
I am unable to see phone controls when clicking on the
I am unable to see phone controls when clicking on the iPhone icon. It was fine until today. … read more
Josh
Josh
Technician
20,742 satisfied customers
I won't to top op my mobile. Pay as you go phone
I won't to top op my mobile JA: What kind of computer do you have? Customer: Pay as you go phone JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Computer Exper… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I got a new cell phone same number, but my phone says check
Hi, I got a new cell phone same number, but my phone says check wifi connection at the wall control … read more
Samuel White
Samuel White
191 satisfied customers
I need to set up my voicemail. I think it's an LG 840G? Not
I think it's an LG 840G? Not sure how old, I've had it a couple years. … read more
Josh
Josh
Technician
20,742 satisfied customers
I have a Jitterbug Flip phone and the screen is cracked. I
I have a Jitterbug Flip phone and the screen is cracked. I took it to Staples and they do not repair this phone. What do you recommend? … read more
Josh
Josh
Technician
20,742 satisfied customers
My husband has a flip phone, and I dropped it and the
My husband has a flip phone, and I dropped it and the battery fell out. I replaced it and charged it, and it lights up and says it is 100% charged, but I cannot get it to send a call. What else can I … read more
RandyNetwork Tech
RandyNetwork Tech
1,746 satisfied customers
Its not the cellphone it is my email. New new. Email does
its not the cellphone it is my email JA: How old is the phone? Customer: new new JA: How long has this been going on? What troubleshooting have you tried? Customer: email does not work on desktop comp… read more
Josh
Josh
Technician
20,742 satisfied customers
I have a refurbished Pantech Breeze flip phone. It is set up
I have a refurbished Pantech Breeze flip phone. It is set up to vibrate on incoming calls and when answering, the phone is on speaker. I have tried all obvious ways to turn off both on incoming calls … read more
Josh
Josh
Technician
20,742 satisfied customers
I discontinued service when i was recently hospitalized and
i discontinued service when i was recently hospitalized and then misplaced my phone. I was having problems with various cleaning apps that said I needed, with apps that sais i had memorary problebm, t… read more
Josh
Josh
Technician
20,742 satisfied customers
I inserted a nes sim card it says sim card is not
i inserted a nes sim card it says sim card is not provisiones mm2 … read more
Samuel White
Samuel White
191 satisfied customers
My cell phone doesn't work ...I think I need to top up. I
my cell phone doesn't work ...I think I need to top up. I don't know how to do it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
Dropped it ... will ring without voice mail ... need to
dropped it ... will ring without voice mail ... need to replace it ... What is the cost? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
My TV is the problem. I want help with my TV, not my phone.
I've just spent more than an hour with a phone tech who resolved most of the problems with my TV, but I now find th … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
No it's my TV. Samsaung 18 years old. The old flat screen tv
the old flat screen tv died. Just hooked up this one today. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I have a Verizon Flip Phone. I changed my # and now it is
I have a Verizon Flip Phone. I changed my # and now it is not working at all! please help! … read more
Samuel White
Samuel White
191 satisfied customers
It's not my phone it's the hum it's not working yhis will be
it's not my phone it's the hum it's not working yhis will be the third one i will be sending back they last for a couple months and then they go bad … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
When I am using rhapsody on my Iphone it works fine till the
When I am using rhapsody on my Iphone it works fine till the display or screen turns off, then the music stop playing, if then if I click "slide to unlock" start palying again...so that mean I need to… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x