Cell Phones

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My phone has stopped working. I cannot call out or receive…

Customer Question
My phone has stopped...

My phone has stopped working. I cannot call out or receive calls.

Technician's Assistant: What's the brand/model of your phone?

Pixel

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

Today. Nothing.

Submitted: 1 year ago.Category: Cell Phones
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Answered in 1 hour by:
8/2/2017
Cell Phone Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,253
Experience: Cell phone expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Cell Phone Technician: Josh, Technician replied 1 year ago

Are you able to send text messages?

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Customer reply replied 1 year ago
I cannot call.
Cell Phone Technician: Josh, Technician replied 1 year ago

Please hold down the Power button for 20 seconds until the phone restarts then check to see if it works after the restart.

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Cell Phone Technician: Josh, Technician replied 1 year ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 22,253
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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