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Josh, Technician
Category: Cell Phones
Satisfied Customers: 20223
Experience:  Cell phone expert
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My calls are going straight to voicemail (I guess). My phone

Customer Question

My calls are going straight to voicemail (I guess). My phone is a LG, but I do not know the model #.
JA: How old is the phone?
Customer: Perhaps 2-3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started yesterday. (I guess I fat fingered something.....) I don't know anything about technology so I have not done anything.
JA: Anything else you want the phone expert to know before I connect you?
Customer: This is the whole story.
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Are you able to make calls without any issues?

Customer: replied 2 months ago.
Actually my 8 year old grandson fixed my phone today!!! I have already been charged $5.00 and then $13 (I believe.) I have no problem paying the $5.00, but I really do not want to pay any other charges because I will not be using this service again. Can you help me with this?Thanks,
Sheila Haas***@******.***
Expert:  Josh replied 2 months ago.

Sure, I can send in a request for you to customer service.

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