How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
57442719
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

Wont power up was charging the last time i checked it was

Customer Question

wont power up was charging the last time i checked it was over 50%....that was yesterday....it came on long enough today to say it had no charge...it wont charge...tried different outlet and charging from my laptop with no results
JA: What's the make/model of your device? How old is it?
Customer: lg rebel lte android smartphone tracphone 6mos old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: started yesterday
JA: Anything else you want the phone expert to know before I connect you?
Customer: does not seem that this phone opens to get to battery
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Randy***** CellTech replied 2 months ago.

Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Try holding the power/on off button down for 60 seconds, then release. Then wait a few seconds. Then try powering on again.

Please let me know what happens.

Expert:  Randy***** CellTech replied 2 months ago.

Did that work for you?