Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

Wont power up was charging the last time i checked it was…

Customer Question
Wont power up...

Wont power up was charging the last time i checked it was over 50%....that was yesterday....it came on long enough today to say it had no charge...it wont charge...tried different outlet and charging from my laptop with no results

Technician's Assistant: What's the make/model of your device? How old is it?

Lg rebel lte android smartphone tracphone 6mos old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started yesterday

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

Does not seem that this phone opens to get to battery

Submitted: 1 year ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 43 minutes by:
7/30/2017
Cell Phone Technician: Randy***** CellTech, Cell Phone Technician replied 1 year ago
Randy***** CellTech
Randy***** CellTech, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 10,524
Experience: Cell Phone Expert
Verified

Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Try holding the power/on off button down for 60 seconds, then release. Then wait a few seconds. Then try powering on again.

Please let me know what happens.

Ask Your Own Cell Phones Question
Cell Phone Technician: Randy***** CellTech, Cell Phone Technician replied 1 year ago

Did that work for you?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
My husbands cell phone wont take a charge anymore we have
hi My husbands cell phone wont take a charge anymore we have tried several things like taking battery out and it is a LG g5 my phone number is(###) ###-####… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
73 satisfied customers
My TracFone LG Rebel shows invalid battery and shuts off. LG
my TracFone LG Rebel shows invalid battery and shuts off … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
How do I delete photos from a tracphone. LG REBEL 2 LTE. I
I can get to the list of the images but do not see a trash can … read more
Harry
Harry
2,170 satisfied customers
I have a new Tracfone Rebel. How do I answer it? The
I have a new Tracfone Rebel. How do I answer it? The Tracfone site says to swipe "Answer" in any direction. Great, where's "Answer"? … read more
Harry
Harry
2,170 satisfied customers
I charged up my phone it says 100% but I can't get it to
I charged up my phone it says 100% but I can't get it to come back on no apps will show up it just shows that the battery with 100% could you help me to get it back on ? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have a LG Rebel suddenly the touch screen stopped working
I have a LG Rebel suddenly the touch screen stopped working and it says my service is disabled … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Pearl- here. I use Tracfone. My ZTE Valet is pretty much
Hi, Pearl- Nancy here. I use Tracfone. My ZTE Valet is pretty much belly-up and from internet search for info, it seems I bought a crappy phone and the death of it should be no surprise. I have purcha… read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
My LG Tracphone will not charge. I tried two different
My LG Tracphone will not charge. I tried two different chargers and it won't re-charge. The phone is still partially charged and working so I don't know what the problem is. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't access my phone. When I touch the screen to put in
I can't access my phone. When I touch the screen to put in the password, the dropdown keyboard doesn't appear, so I can't put in my password. The phone also displayed an error message when this first … read more
Randy***** CellTech
Randy***** CellTech
Cell Phone Technician
10,524 satisfied customers
had a technician help me yesterday with adding minutes. Now
had a technician help me yesterday with adding minutes. Now I cannot make any outgoing calls. My phone number isXXX-XXX-XXXX. My tracfone serial number is354513014459394.I need help. When I call a num… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I open my Tracphone and nothing happens. I just recharged it
I open my Tracphone and nothing happens. I just recharged it 5 days ago and have not used it since. I have lots of minutes remaining and a couple of weeks of service left.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am having an issue with my LG Smartphone (second time and
I am having an issue with my LG Smartphone (second time and second phone in 2 weeks). LG Apex Model US740. The issue is, phone will not charge. I just received a replacement phone and it has a brand n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
i am trying to find ANY Verizon mobile phone that is compatible
i am trying to find ANY Verizon mobile phone that is compatible with my Pioneer BT-100 bluetooth unit (in my dodge pickup truck) so that i can sync the new mobile phone and use the hands free technolo… read more
Randy***** CellTech
Randy***** CellTech
Cell Phone Technician
10,524 satisfied customers
Smartphone question Whats the cheapest, best new smartphone
Smartphone question: What's the cheapest, best new smartphone on the market today? I know it's a tricky question when you talk about carriers - so maybe it's a free phone with a two year contract - th… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I turned on my LG Ally today and on startup it stops on the
I turned on my LG Ally today and on startup it stops on the android logo while the strobe within the logo continues to move. I can't turn it off.… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
I just bought a Milestone 2 and it wont turn on now. It doesnt
I just bought a Milestone 2 and it wont turn on now. It doesn't always show the light when I plug the charge cable in and will freeze and force reboot if it does get to the wallpaper.… read more
Cellphoneguru
Cellphoneguru
Technical Support Technician
Bachelor\u0027s Degree
92 satisfied customers
I just updated my gt540 to android 2.1 and it came with sims3
I just updated my gt540 to android 2.1 and it came with sims3 app witch does not work, the only thing it does is eating my battery. How the hell do I uninstall it???… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I have a LG phone that I activated less than a month ago. I
I have a LG phone that I activated less than a month ago. I tried to use it yesterday, and it would not light up. I charged the battery until it told me to save power and disconnect it. I always watch… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x