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My phone will not receive signal, its old. It is a sony

Customer Question
My phone will not...

My phone will not receive signal

Technician's Assistant: How old is the phone?

Its old. It is a sony eriicsson j220a

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I don't use the phone alot. Is been months.

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

I tried it for the first time in months today

Submitted: 6 months ago.Category: Cell Phones
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Answered in 10 hours by:
7/31/2017
Cell Phone Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 19,167
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 6 months ago

If the phone has not been used for months then it may have been deregistered.

You will need to contact your cellular provider to get the phone reactivated again.

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Category: Cell Phones
Satisfied Customers: 19,167
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Experience: Over 16 years of experience installing and repairing electronics.

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