Cell Phones

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I have no more access to Netflix and all internet programs…

Customer Question
I have no more...

I have no more access to Netflix and all internet programs on my tv

Technician's Assistant: When were you last able to use your phone?

My cell phone works!

Technician's Assistant: Have you tried a Factory Reset? The phone expert can walk you through this to ensure you don't lose your photos, contacts and other data.

It is not my ohone it is my TV How can I have someone from Verizon comes and fix it ?

Submitted: 11 months ago.Category: Cell Phones
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 minutes by:
7/29/2017
Cell Phone Technician: Dustin, Technician replied 11 months ago
Dustin
Dustin, Technician
Category: Cell Phones
Satisfied Customers: 14,238
Experience: 5 years setting up CDMA and GSM networks, and repairing the devices that go along with those networks.
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Cell Phone Technician: Dustin, Technician replied 11 months ago

Besides your TV, which i understand is the issue. Do you have access to a windows pc or a mac?

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Customer reply replied 11 months ago
Pc
Customer reply replied 11 months ago
what should i do now ?
Cell Phone Technician: Dustin, Technician replied 11 months ago

Can you access netflix on your pc, t he same account you use on the TV?

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Customer reply replied 11 months ago
No
When i press on my blueray on my tv i just gotvblue screen
Cell Phone Technician: Dustin, Technician replied 11 months ago

Understood. Im sending you the phone call now.

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Cell Phone Technician: Dustin, Technician replied 11 months ago
Hello again, I never heard back from you, if you still need help with this issue please respond. If my suggestions fixed the issue, you need to click and submit a 5 star rating to close this session and credit me with assisting you. If you no longer want help, I still need you to reply so we can cancel this session and send you the refund link. Thank you, Dustin SHello again, I never heard back from you, if you still need help with this issue please respond. If you no longer want help, I still need you to reply so we can cancel this session and send you the refund link. Thank you, Dustin S
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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