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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18093
Experience:  Over 16 years of experience installing and repairing electronics.
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My granddaughter is trying to use her travel pass from

Customer Question

My granddaughter is trying to use her travel pass from Canada and it doesn't seem to be workingl
JA: What's the make/model of your device? How old is it?
Customer: I don't know- she used it about 1-2 weeks ago. Her number is(###) ###-####and she is on a plan including(###) ###-####(Nancy Kizershot)
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Haven't tried any troubleshooting- I'm in Minnesota and she is in Canada.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no- could I speak to someone instead of going through this? My number is(###) ###-####
Submitted: 2 months ago.
Category: Cell Phones
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Who is your granddaughter's cell phone carrier?

Customer: replied 2 months ago.
verizon
Expert:  Pete replied 2 months ago.

Ok, you will need to contact Verizon at 1-***-***-**** to find out what the delay is.