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I have a TRACFONE account on a Samsung Model S336C. It went…

I have a TRACFONE...

I have a TRACFONE account on a Samsung Model S336C. It went through the WASH. I went to Wal*Mart to buy a new phone. They only had LG phones. When they tried to transfer my number they said it "wouldn't work in my area, ZIP Code 63539. Please HELP!!

Technician's Assistant: How old is the phone?

2-3 years.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It went through the wash last week. The battery will not hold a charge. By the way, my wife also has a TRACFONE account and her LG phone works fine.

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

No, that's about it.

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Answered in 22 minutes by:
7/26/2017
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 19,164
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Cell Phones Question

In order to transfer your Tracfone phone number, you can go to the "Activate/Reactivate Phone" button on the Tracfone website and then select the option that you need.

Or you can contact Tracfone Customer Care Center at 1-***-***-**** so that a representative can transfer the number for you.

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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 19,164
Experience: Over 16 years of experience installing and repairing electronics.
Verified
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Category: Cell Phones
Satisfied Customers: 19,164
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Experience: Over 16 years of experience installing and repairing electronics.

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