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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I just bought a new computer, and have Verizon software

Customer Question

Hello, my name is David. I just bought a new computer, and have Verizon software protection plan for viruses, worms adware and all the rest.
JA: What's the make/model of your device? How old is it?
Customer: It is a HP Laptop. wait one. it is an HP Envy x360 lakers I5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: No, you don't understand. I'm pa
JA: Anything else you want the phone expert to know before I connect you?
Customer: I'm paying for software from Verizon so I need to install this protect from Mac Afee
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Jason Jones replied 3 months ago.

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly?

I will be standing by, looking forward to your response.

Thank you,
Jason