Verizon forced a voicemail service update on its customers, this was done so they could upgrade their mail system.
Here are the steps you need to do in order to fix the problem.
- Call *86 from your mobile phone.
- Press # to interrupt the greeting.
- Follow the setup prompts to create a new password ***** greeting.
You've successfully set up your new Voicemail service.
Note: After the update is complete, you won't be able to reply to or forward your stored voice messages. Your stored messages will be deleted after 30 days.
How to Access Your Stored Voicemail Messages:
To listen to your stored messages:
- Call(###) ###-####
- When prompted, press # followed by your 10-digit mobile number.
- Press # to interrupt the greeting, then enter your Voice Mailbox password.
If you'd like to permanently save any of your stored voice messages, contact CBW Productions at cbwproductions.com or(###) ###-#### This third-party vendor can save your Voicemail messages on an MP3, CD or memory stick.
Note: Please contact CBW Productions before July 17, 2017 to allow adequate time for processing.
If you get stuck or have any further questions, let me know.
Please remember to click and submit a 5 star rating to show I was able to assist you, without a 5 star rating submitted I am unpaid and unaccredited for my time and expertise.
Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P