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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I activated my new phone Saturday. Yesterday it worked fine

Customer Question

I activated my new phone Saturday. Yesterday it worked fine all day. I charged it last evening until the "charging complete" notification showed up. This morning it doesn't work at all. Tried plugging in the charging cord again, and nothing happened!
JA: How old is the phone?
Customer: Brand new on Saturday!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Worked fine yesterday. Today it doesn't do anything -- totally black! Don't know anything about troubleshooting!
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you tell me the model of your phone please?

Thank you