How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
Type Your Cell Phones Question Here...
Eric is online now
A new question is answered every 9 seconds

A couple of days ago my phone started experiencing failed

Customer Question

A couple of days ago my phone started experiencing failed calls coming in and going out. If I turn my phone off and restart it, I can make or receive a call. Then the next call is failed again after that & I have to keep turning my phone off to receive or make calls.
JA: How old is the phone?
Customer: 6 months old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A couple of days. I turn it off & back on & also went to settings & checked for any updates available & there weren't any. Last night a box came up that said SIM failure
JA: Anything else you want the phone expert to know before I connect you?
Customer: Not really
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please the make and model of the phone?

Thank you