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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My battery is full but the phone will not go on. I purchased

Customer Question

my battery is full but the phone will not go on.
JA: How old is the phone?
Customer: I purchased it in jan 2017
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just since yesterday. I have not tried anything.
JA: Anything else you want the phone expert to know before I connect you?
Customer: i did leave it in charging for about 24 hours. it was complexly dead when i started charging it.
Submitted: 5 months ago.
Category: Cell Phones
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please the make and model of your phone?

Please let me know