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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1257
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My trackphone.is locked asking for puk its an Alcatel one

Customer Question

my trackphone.is locked asking for puk its an Alcatel one toich
JA: What's the make/model of your device? How old is it?
Customer: a571vl
JA: How long has this been going on? What troubleshooting have you tried?
Customer: few months been using WiFi
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thanks
Submitted: 3 months ago.
Category: Cell Phones
Expert:  Richard replied 3 months ago.

Hi there and welcome

When you received the phone from Tracfone, in the papers provided you received the PUK number in the case of emergency such as this

Do yous till have it?

Customer: replied 3 months ago.
no
Expert:  Richard replied 3 months ago.

No problem, call(###) ###-####/p>

Once you are verified over the phone you will be provided the code.

Let me know how you go please

Customer: replied 3 months ago.
is this a racket or con
Expert:  Richard replied 3 months ago.

Neither... did you do the instructions I gave you?