Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Connect one-on-one with {0} who will answer your question

Related Cell Phones Questions
Samsung. just got new phone and its locked me out phone i
Samsung. just got new phone and its locked me out phone i didnt even make password ***** wont let me reset my settings pls can u help … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
921 satisfied customers
I have a screen that says its locked by the fbi. 5 minutes
i have a screen that says its locked by the fbi JA: When were you last able to use your phone? Customer: 5 minutes ago JA: Have you tried a Factory Reset? This will erase the phone's contents, but the… read more
technicalcat
technicalcat
Computer Science
3,761 satisfied customers
I think I actually just got the answer that I needed. I got
I think I actually just got the answer that I needed. I got a message from the "fbi" saying that my phone was locked and under investigation, it basically said that I had to send them 500 bucks on an … read more
Josh
Josh
7,648 satisfied customers
Its locked up by fake fbi warnning an itscant be rebooted.
its locked up by fake fbi warnning an itscant be rebooted … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
816 satisfied customers
Locked by FBI. About 1PM. How do I coduct a factory reset?
locked by FBI JA: When were you last able to use your phone? Customer: about 1PM JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Phone Expert can walk you through res… read more
OakdaleTech
OakdaleTech
Owner
151 satisfied customers
I accidently hit to install the finger print password I
I accidently hit to install the finger print password ***** don't want it I would like it remove never put my finger on it but my phone is locked in its waiting on me since last night I need help plea… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
1,488 satisfied customers
IT SAYS ITS LOCKED BY FBI FOR CHILD PORN AND I CANT DO
IT SAYS ITS LOCKED BY FBI FOR CHILD PORN AND I CANT DO ANYTHING WITH MY PHONE UNTIL I PAY 500 DOLLARS WITH A UNACTIVATED ONE VANILLA CARD HOW DO I GET ITT OFF … read more
Ashik
Ashik
Master's Degree
2,384 satisfied customers
I'm locked out of my phone. it's asking for a PUK number, 2
I'm locked out of my phone. it's asking for a PUK number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,646 satisfied customers
I'm locked out of my phone & can't get it to do anything, I
I'm locked out of my phone & can't get it to do anything … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,646 satisfied customers
My phone has locked up due to one of the apps that is pre
My phone has locked up due to one of the apps that is pre programmed. I went to answer a phone call and it wouldn't let me answer the call. Now it is completely locked up, won't charge or anything … read more
Ashik
Ashik
Master's Degree
2,384 satisfied customers
My phone is lock need help, new it is a galexy s7, since
my phone is lock need help JA: How old is the phone? Customer: new it is a galexy s7 JA: How long has this been going on? What troubleshooting have you tried? Customer: since last night tryed to pu pi… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,419 satisfied customers
I WAS LOCK BY THE fbi, LG STY LO 2 ONE OLD, IT JUST HAPPEN,
I WAS LOCK BY THE fbi JA: What's the make/model of your device? How old is it? Customer: LG STY LO 2 ONE OLD JA: How long has this been going on? What troubleshooting have you tried? Customer: IT JUST… read more
Josh
Josh
7,648 satisfied customers
Seems my phone has crashed, 21/2 years, Just happened last
Seems my phone has crashed JA: How old is the phone? Customer: 21/2 years JA: How long has this been going on? What troubleshooting have you tried? Customer: Just happened last night. Tried rebooting … read more
Josh
Josh
7,648 satisfied customers
My celluar phone has been locked its saying by prism for
hello my celluar phone has been locked its saying by prism for some reason its showing pornographic images and will not let leave the site im confused as to why its telling me to pay 500 dollars befor… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,657 satisfied customers
Nothing its my home phone, about 4 years. it says check tel
about 4 years. it says check tel line. in my basement the verizon box say replace battery … read more
Samuel White
Samuel White
Cell Phone Technician
785 satisfied customers
I have somehow managed to lock myself out of my phine my
hello i have somehow managed to lock myself out of my phine my boyfriend and i have been arguing and i locked my phone its an iphone 6 purchased brand new at the edenton verizon store paid full price … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,646 satisfied customers
How Do I Unlock A Phone That Was Locked By The FBI?
My phone was locked by the FBI or so it says every time I try to call out. How do I unlock it? I have tried turning it off and on, removed the battery and put it back together again.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
last night my iPhone (3Gs) ran out of battery and i was out,
last night my iPhone (3Gs) ran out of battery and i was out, so i didnt get to charge it till around 2 hours later. when i pluged it in nothing had happenedi tried turning it on, and tried holding dow… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,286 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 14 years of experience in Electronics support service

Techie_Ben

Techie_Ben

Customer Service

54 satisfied customers

10+ years of expertise in cell phone technologies.

Sijad H.

Sijad H.

Cell Phone Technician

52 satisfied customers

Experienced in technical repair, troubleshooting and software related issues with various types of cellphones.

Louie

Louie

Technician

46 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

MD Sadique

MD Sadique

Engineer

41 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

robert

robert

consultant

12 satisfied customers

Years of working with both android and iphones

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x