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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18095
Experience:  Over 16 years of experience installing and repairing electronics.
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Is located cannot get in, 1year old 6s, I'm not very good at

Customer Question

is located cannot get in
JA: What's the make/model of your device? How old is it?
Customer: 1year old 6s
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I'm not very good at this, tried shutting down and waited for about 15-mins then turned on, on the screen on lock screen it shows 6/8 little zeros below wher the # go
JA: Anything else you want the phone expert to know before I connect you?
Customer: No just that, I think we need
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Please confirm the make and model number of your device?

Expert:  Pete replied 8 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.