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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1256
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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In order to purchase more minutes it is asking for a 15

Customer Question

in order to purchase more minutes it is asking for a 15 diver password??
JA: What's the make/model of your device? How old is it?
Customer: i don't see a make it is about a year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I put in my voice mail pin an then my full telephone number thanks
JA: Anything else you want the phone expert to know before I connect you?
Customer: you can connect my phone
Submitted: 6 months ago.
Category: Cell Phones
Customer: replied 6 months ago.
I think it is about a year old. it was cheap
Customer: replied 6 months ago.
are you going to write me on here or email me?
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Samuel White replied 6 months ago.

I am Samuel and I can help. Are you attempting to just buy more minutes?

Customer: replied 6 months ago.
Customer: replied 6 months ago.
I need a password ***** buy more minutes. my phone doesn't have any minutes. thanks
Expert:  Samuel White replied 6 months ago.

Who is the carrier for your phone company?

Expert:  Samuel White replied 6 months ago.

For some reason your cal requestr is not working. Can you try using the last 4 of your phone number or try last 4 of ssn as the pin

Customer: replied 6 months ago.
My phone says I need a 15 digit security number
thanks
Customer: replied 6 months ago.
my phone is Alcatel onetouch.i think that is my carrier
Customer: replied 6 months ago.
why is this so hard?
Expert:  Samuel White replied 6 months ago.

I am not sure what is making it hard for you. I do know what number they are looking for you can find it under the battery on most devices.

Customer: replied 6 months ago.
this is a cheap phone I don't the back comes off
the battery is in side? right?
Expert:  Samuel White replied 6 months ago.

If it does not do not force it off. Is this a smart phone?

Customer: replied 6 months ago.
l don't think it is a smart phone
it is very cheek
I think it is called a flip phone
it has a came and a lot of stuff but I just use it for the phone
I have been trying to get minutes all day long
Expert:  Samuel White replied 6 months ago.

If it is a flip phone you should be able to open the back and remove the battery.

Customer: replied 6 months ago.
I got the back but 2 group of digits has more than 15 digits
help
Expert:  Samuel White replied 6 months ago.

Whats the number

Customer: replied 6 months ago.
270113184302193380 HAS MEO DEC BEFORE THE NUMVBER I just put \numbersresponse is too many digits
says trance force wireless model A354c
Expert:  Samuel White replied 6 months ago.

Try using the first 15 or last 15.

270113184302193

113184302193380

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