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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1256
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I keep getting a message that the "home screen has stopped"

Customer Question

I keep getting a message that the "home screen has stopped" whenever I try to make a call
JA: Just to clarify, what's the exact make and model of your machine?
Customer: How would I know? It's a Samsung
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for the past month. Have tried shutting it down completely, recharging & then tried to operate it again
JA: Anything else you want the phone expert to know before I connect you?
Customer: don't think so
Submitted: 6 months ago.
Category: Cell Phones
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me please which model Samsung you have?

Thank you

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