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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I need to re-set my apple pass word so that I can get into

Customer Question

I need to re-set my apple pass word so that I can get into my iphone
JA: What's the make/model of your device? How old is it?
Customer: it is an IPhone maybe 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started on last Sunday. Had it unlocked on Thursday 1/5/17
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Cell Phones
Expert:  Russell H. replied 7 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

With your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:

and enter your Apple ID there, and then click on 'Continue'.

Does that answer your question? and is your iPhone now once more accessible?

Don't hurry the password ***** or password ***** process... it may take as much as 10 minutes, after submitting a request with regard to your Apple ID password, for it to propagate through all of Apple's servers and become 'current' and usable.