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Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 286
Experience:  Verizon Tech Manager multi-unit
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My jitterbug phone keeps going off, I have to remove the

Customer Question

My jitterbug phone keeps going off, I have to remove the back and take out the white battery to get going again
JA: How old is the phone?
Customer: got it just before Christmas
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about three weeks
JA: Anything else you want the phone expert to know before I connect you?
Customer: Do I need a new battery or why does it keep doing it
Submitted: 9 months ago.
Category: Cell Phones
Expert:  littlerusty2005 replied 9 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 9 months ago.

Do you still need help with this?

Customer: replied 9 months ago.
Expert:  Samuel White replied 9 months ago.

If you want to rule out a software issue we can try to do a reset. If that does not work then battery is the issue.