Ask a Cell Phones Question, Get an Answer ASAP!
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Go to Address Book - Call Logs - Calls Made
and let me know if the calls you made show up ok there?
When you press the menu button, what all options are listed?
What do you see?
Ok, select Contacts > Log and Missed calls.
However, missed and received calls are logged only if supported by the network, and the device is switched on and within the network service area at the time of the call.
If you can't get the details then there may be a restriction in place by your network provider on the phone.
Yes, it will depend on what information the service company allows you to receive.
Some companies can block the information, even if your phone is unlocked.
Try calling them and see what they have to say about it.
Ok, let me know if you need anything else.
--------------------Your satisfaction is my priority; Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need any further assistance at all.Pete.--------------------
Have you tried restarting the phone?
If that doesn't make any difference then you will need to try backing up all of your information and then reset the phone.
Ok, if that did not work then you will need to back up all of your information - contacts, data, etc. and then reset the phone.
Make a copy of it.
First, you need to make a copy of the information, so that you can copy it back onto the phone after you reset it and delete everything.
Before the device is reset, you need to provide the lock code. The default lock code is 12345.
Let me know if that works?
Yes you should choose Reset All Settings.