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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 11833
Experience:  25+ Years Experience in Computers, Electronics, and Cell and Mobile Technology
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I am trying to activate and they said it would take few

Customer Question

I am trying to activate and they said it would take few hours and i need to know what is going on(###) ###-####JA: What's the make/model of your device? How old is it?
Customer: itis a galaxy on 5 brand new the old tracfone is about 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i can't even log on i spent 1 hour yesterday then another 40 minutes and then another 40 minutes and they told me t wait a couple of hours and tr and nothing i also need a new pin to open
JA: Anything else you want the phone expert to know before I connect you?
Customer: she gave me a number to call to call1(###) ###-####and a pin727387 plese help or get me help
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Michael Hannigan replied 8 months ago.

Hello. My name is Michael. I can help you with your question.