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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18109
Experience:  Over 16 years of experience installing and repairing electronics.
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My friend has a new tracfone, where can we get directions on

Customer Question

My friend has a new tracfone, where can we get directions on the working if this phone????
JA: How old is the phone?
Customer: It was an exchange for her old one, and it was delivered inJune
JA: How long has this been going on? What troubleshooting have you tried?
Customer: She is older and has never used it per say
JA: Anything else you want the phone expert to know before I connect you?
Customer: I tried it just now and was able to call.But then I was have trouble getting it back to ther beginning
Submitted: 9 months ago.
Category: Cell Phones
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

What is the make and model number of the phone?

Customer: replied 9 months ago.
I think it ALCATEL The serial number is`014 587 001 367 754
Expert:  Pete replied 9 months ago.

I need to know the make and model number.

Can you see any markings on the phone, inside the battery compartment, or on the packaging or receipt?

Customer: replied 9 months ago.
Well, we found what we were looking - the directions. Thank you for your attention to my request
Expert:  Pete replied 9 months ago.

Glad to hear you got sorted!

Happy New Year :)