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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My phone is not working. I thought it was the battery, but

Customer Question

hi, my phone is not working. I thought it was the battery, but that wasn't the problem. we are in baker city oregon and having problems with your store. they want me to buy a new phone and it is new, can you help.(###) ###-####JA: How old is the phone?
Customer: I believe it under one year
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The girls at the verizon store wouldn't look at it, told me to buy a new phone. I shouldn't have to.
JA: Anything else you want the phone expert to know before I connect you?
Customer: I my disabled and must have my phone in working order
Submitted: 7 months ago.
Category: Cell Phones
Expert:  John T. F. replied 7 months ago.

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

Expert:  John T. F. replied 7 months ago.

What is the make and model of your phone please?