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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I purchased a new I Phone from QVC, when I try to transfer

Customer Question

I purchased a new I Phone from QVC, when I try to transfer and activate it, it does not happen, except when I look up my old account all the minutes and days have been transferred, what am I doing wrong
JA: What's the make/model of your device? How old is it?
Customer: LG I do not know the age , Do you know where I find the Model
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since Christmas day
JA: Anything else you want the phone expert to know before I connect you?
Customer: My grandson bought me a Echo from Amazon, the new phone says it is on Verizon, which I have never been on Verizon
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Samuel White replied 8 months ago.

I am Samuel and I can help you. So the new phone is Verizon but you do not have Verizon service?

Customer: replied 8 months ago.
I really do not know how I got you, but I wanted Tracfone so I thought I was talking to them.
Customer: replied 8 months ago.
I want out of this, do not charge my credit card, because I will fight you.
Expert:  Samuel White replied 8 months ago.

If you are concerned about charges you have to contact customer service. I am a contract tech expert and have no part of the financials.