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Michael Hannigan
Michael Hannigan, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 11865
Experience:  25+ Years Experience in Computers, Electronics, and Cell and Mobile Technology
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Can't get it activated. have been trying since 10:30 this

Customer Question

can't get it activated. have been trying since 10:30 this morning. what is going on. just bought this new fone from HSN. I am just about ready to box it back up & return it to HSN.
JA: What's the make/model of your device? How old is it?
Customer: ZTE android, brand new & a smart fone.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since 10:30 this morning
JA: Anything else you want the phone expert to know before I connect you?
Customer: Just get it activated & transfer my 750 minutes & my old tracfone number changed to the new tracfone
Submitted: 9 months ago.
Category: Cell Phones
Expert:  Michael Hannigan replied 9 months ago.

Hello. My name is Michael. I can help you with your question.

If you ported your number (transferred it to the new phone), it can take a couple of days for that process to complete.

In most cases, however, you can just move your SIM card from the old phone to the new phone, if your old phone used a SIM card.

You can verify activation at the following page by entering your serial number:

Tracfone activation

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