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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1257
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Not working now because I dropped in wash machine, zte avid

Customer Question

not working now because I dropped in wash machine
JA: What's the make/model of your device? How old is it?
Customer: zte avid 828 about 4 month old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: yesterday. dried it off and put in rice
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Samuel White replied 8 months ago.

I Samuel. I see your device got wet. I am sorry. What can I do to help you today?

Customer: replied 8 months ago.
is my phone no good now if now doi get a replacement
Customer: replied 8 months ago.
how can I call you if don't have a phone
Expert:  Samuel White replied 8 months ago.

I always suggest waiting 24-48 hours in the rice in order to give the phone a chance to dry out. Your phone is still in the 1 year manufacturers warranty, however water damage negates the warranty. So the options you have is to purchase a new or used device or use insurance if you enrolled in it.

Expert:  Samuel White replied 8 months ago.

Please disregard the requests for a call they are system generated.

Customer: replied 8 months ago.
thank you
Expert:  Samuel White replied 8 months ago.

Can I help you with anything else?