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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I cannot add money too my phone on mobile web, when I get to

Customer Question

I cannot add money too my phone on mobile web, when I get to the part where my card # is, I get the Processing Error HHTP Error Code: 500
JA: How old is the phone?
Customer: Several years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It happened last time I wanted to add money, and I called the #768 and then I went to the Verizon Store and he added money for me.
JA: Anything else you want the phone expert to know before I connect you?
Customer: NO
Submitted: 9 months ago.
Category: Cell Phones
Expert:  Samuel White replied 9 months ago.

I am Samuel and I will help you. Are you getting the error when processing the payment?