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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17393
Experience:  Over 16 years of experience installing and repairing electronics.
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Someone is getting copies of all in and out going texts,

Customer Question

someone is getting copies of all in and out going texts
JA: What's the make/model of your device? How old is it?
Customer: samsung galaxy grand
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 months
JA: Anything else you want the phone expert to know before I connect you?
Customer: ive factory reset and still gets copies
Submitted: 8 months ago.
Category: Cell Phones
Customer: replied 8 months ago.
is it possible for this to happen?
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

If someone had access to the phone it may have been possible for them to install some spy software on it.

However a factory reset of the phone will remove all spyware and make the phone like new again, so any spyware will have been removed, so it is not possible for it to happen again unless you give the person access to the phone.

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