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Hi there and welcome
It is best to reset the phone then restore the settings from your iCloud account as it appears this was not done correctly.
Go to settings, general, erase all content and reset settings.
Once done, when setting up the phone again, make sure to sign in with the same Apple ID that you used on the old phone.
Then when you are asked to restore backup from iCloud, choose yes
This will then make your phone exactly as the old one was
Let me know please how you go.