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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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We have a Motorola cell phone (MOTO W755) with a Verizon

Customer Question

We have a Motorola cell phone (MOTO W755) with a Verizon account. Twice
JA: How old is the phone?
Customer: it went though a washing machine (Over looked in a pocket). The first
JA: How long has this been going on? What troubleshooting have you tried?
Customer: time it recovered after drying out in a bowl of dry rice. Now it happened a second time. Seems to charge but won't function otherwise. Battery
JA: Anything else you want the electronics expert to know before I connect you?
Customer: seems week. Could a new battery help? Or is the trouble worse than that?
Submitted: 10 months ago.
Category: Cell Phones
Expert:  Samuel White replied 10 months ago.

Hello I am Samuel and I can help you. After a wash the phone can surge and damage the battery I would say start with a new battery because they are not super expensive. If that does not work then you may need a new phone.